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Security and trust

Data handling and security information.

Find the policies that govern your data, understand the Shopify integration and contact the team about your security requirements.

Data Handling

What we collect

FilterIQ uses Shopify catalogue data for search and filtering. Read the Privacy Policy and DPA for the data categories, purposes and permissions that apply.

How we use it

Product data supports search indexes and filter configuration. Analytics availability depends on event collection and privacy choices. The Privacy Policy and DPA define data-handling commitments.

Deletion after uninstall

The Privacy Policy and Data Processing Agreement set out retention and deletion commitments and privacy request channels. Read the policies linked on this page for their terms.

Infrastructure

Supabase (PostgreSQL)

Supabase provides application persistence. Consult the DPA for processor details and contact the team for evidence relevant to your security review.

Meilisearch

Meilisearch provides product search indexing. Hosting and security arrangements are covered by the processor information in the DPA; this page makes no certification claim.

Redis

Redis supports caching and request-control functions. Refer to the DPA and Privacy Policy for processor and retention commitments.

Security review evidence

Contact the team to discuss your transport, storage and access-control requirements. Confirm deployment-specific evidence before relying on a cryptographic or availability guarantee.

Policies and access

GDPR

Read the Privacy Policy and DPA for data processing, privacy requests and the responsibilities of each party.

CCPA

The Privacy Policy explains privacy rights and request channels. Consult its current terms for the handling that applies to your store.

Shopify App Store

FilterIQ is in private preview. Access onboarding does not establish that a public App Store listing or a third-party security certification is available.

Shopify Integration Security

OAuth 2.0

Shopify app installation and session authentication are separate integration flows. Review requested permissions during installation and use the documented access path.

HMAC validation

Every webhook from Shopify is verified using HMAC-SHA256 signatures before processing. Requests that fail validation are rejected immediately.

Session tokens

In-app authentication uses Shopify's session token mechanism with JWT verification. Shop identity is always extracted from verified tokens — never from client-provided parameters.